UOVO Wine FAQs

As a Premier wine storage client, your collection will be completely managed by our team. Each bottle will be received, inspected, cataloged, and organized in your online inventory account. Our facilities feature rigorous security protections and environmental controls so you can rest assured that your wine is in good hands. As a Standard client, you’ll have direct access to your storage locker, as well as the tools and workspace needed to manage your collection. Should you ever need a little help, just ask our team about inventory or organization services.

Yes. Our facilities are maintained year-round at 55°F with 70% humidity and are continuously monitored to ensure optimal storage conditions.

Our facilities feature state-of-the-art security, including 24/7 monitoring, multi-factor controlled access, and backup power systems to ensure zero interruption to climate stability.

In many cases, we can have you set up within hours once we understand your storage needs, service level, and coverage preferences.

Yes. While we typically offer quarterly and annual contracts for our Standard and Premier clients, we also provide monthly payment options for wrapped pallet storage to ensure our services fit your specific timeline.

As your collection grows, UOVO Wine offers tiered pricing that scales with you. We make it easy to increase capacity while providing preferred rates for larger inventories.

Upgrades can be made at any time. Downgrades are accommodated in advance of renewal dates for quarterly or annual contracts.

Our team can pack and pick up your wines directly from your home. Alternatively, you may drop them off at your local UOVO facility.

Most facilities operate on an all-inclusive model without in-and-out fees. Our New York facility in Edison, NJ has nominal handling fees.

With Premier service, our team inspects and inventories each bottle and uploads it to your online inventory platform.

Inventories take place when collections are transported to our facility, where inventory is completed under controlled conditions by our wine specialists.

Most inventories are completed within a few days, though timing may vary depending on collection size and seasonal volume.

Yes. With both our Standard and Premier service levels, we can receive wine on your behalf at any UOVO Wine facility.

Standard clients may access their collection during normal business hours. Premier clients can request pulls or deliveries through the UOVO Wine online platform.

Most pull requests are completed within 48 hours.

For Premier clients, once wines are inspected and inventoried, they are synced with multiple market sources to provide auction pricing estimates.

Yes. Wine boxes and crates are available directly from UOVO Wine or through select online retailers.

The Loss Protection Program (LPP) provides comprehensive coverage for your collection. Full details are available on our website.

Such instances are extremely rare. In the unlikely event of damage, our Loss Protection Program covers replacement value.

Yes. Our dedicated transit team manages local, domestic, and international shipments with the highest level of care

Yes. We coordinate pickups from both private residences and wineries through our Concierge Pickup service, tailored to the size and scope of your collection.

Yes. Our logistics and transit teams coordinate shipments and local deliveries based on your needs.

Yes. This is a core function of our Advisory Team. They work with collectors to take a strategic approach—helping determine what to store, sell, or enjoy, and where improved organization or tracking may be beneficial.

Yes. Our Advisory Team can assess your collection, organize it, identify what may be most valuable, and help determine next steps—whether that’s storing it, enjoying it, selling part of it, or improving organization.

Yes. Our Advisory Team can assist with appraisals and provide market-based value guidance. The process depends on the purpose—whether for insurance, estate planning, donation, sale planning, or general valuation—and our team will guide you through the appropriate approach.

Yes. We help families and estates navigate these situations with care. Our Advisory Team can inventory the collection, identify what may be valuable, and guide you through options such as storage, appraisal, sale, or a phased decision-making process.

Absolutely. Our Advisory Team helps evaluate whether selling makes sense, which wines may be best suited for sale, and which route—auction, private sale, or another channel—will produce the strongest result.